Survey Finds Vehicle Owners Trust Their Car Repair Shop

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22/12/2011 | By: Amy Tokic

 

When drivers find a car repair shop they like, they stick with it… and that’s because they trust the mechanics will do a good job. A recent study finds that about 50 percent of people completely trust their garage to fix their cars.

The survey, which was conducted by the Consumer Reports National Research Center, sheds some interesting light on car owners, who are now keeping their vehicles for an average of nine years. That means that if drivers want to keep their cars on the road longer, they need to find a trustworthy garage to carry out repairs. Of those questioned for this sutdy, 77 percent said they take their car to a garage to keep it maintained. Of those shops, 37 percent of respondent prefer small, independent shop, 30 percent go to dealerships and 11 percent take their car to get serviced at a brand-name repair chain.

Women, older drivers and more affluent households are much more trusting when it comes to a garage fixing their car, with 91 percent saying they trust their repair shop. When it came to authorizing whatever work the shop recommended to repair their vehicle, 73 percent of those polled had no worries giving mechanics the go ahead. And to finish off this feel-good survey, 83 percent of said they are confident they’ll get the right repair work done for the right price.

Do you have a preferred car repair shop you visit on a regular basis? Do you trust them with your car or do you go to them because you haven’t found any garage more trustworthy? Let us know in the comments section below.

[Source: Consumer Reports]